How can I place an order?
Get a link from us, follow it and you will find yourself on the order page. It will not take you long to complete your personal details. Make sure that the phone number you provided is correct. If we need some clarifications, we would appreciate if we could get timely responses. Please note that all of the fields in the order description should be filled; it will guarantee timely and efficient completion of the papers.
How can I upload files required by the writer?
The best option is to attach all the files simultaneously with placing the order. You cannot change the guidelines after the writer is assigned to the order and started working on the paper. In case you need to change the deadline, type of the assignment, number of pages, or add some descriptions, we will have to request for a compensation order. We will appreciate if cooperate with the writer and provide all the instructions at once. In some cases, the writers will ask for your specific instructions or clarifications, please assist them. You can upload files in a number of ways. Firstly, you can attach your files to the instructions while placing the order at Custom-Writings-Online.com. Secondly, you can contact the support team by email and attach the files indicating the id of the order. Thirdly, you can send the files in an online chat room.
Can I track how the writer is working on the paper?
Sure, you can. This is one of the most beneficial advantages of using our custom writing services. Every customer has a personal account from where they can monitor the order status, send messages to writers or customer support agents, and receive notifications. Moreover, they can also communicate with writers and customer service reps by email or live chat.
How long will it take the writer to complete my paper?
The deadline required for completing the order depends on a number of factors: the type of the paper, the urgency that you choose, and the level of writing. You can choose the urgency that is most suitable for you, starting from a few hours to a month or two.
Can I ask my writer to revise the paper if I need certain changes?
Sure, you can. If you realize that your paper needs amendments, you can make use of our revision policy and get the paper redone. Moreover, revision requested not later than 48 hours after the deadline expires is done for free. We are interested in meeting your expectations. Make sure that revision instructions do not contradict the initial guidelines, follow the deadline and get your paper revised with no extra money paid. In fact, if the paper contains more than 20 pages, it can be revised for free during the first 30 days after the deadline expiry.
What is the writers’ qualification?
We always care of the quality of writing, and hire only the best experts in different fields. We are sure that all types of orders can be done easily. Besides, the quality control experts always monitor their work to guarantee the best results.
Can I be sure that my paper will be original?
You should have no doubt about the authenticity of the papers as we always do the checking of every assignment with our plagiarism detection systems. If you need that, we can send you a paper with the attached plagiarism report. Our policy is strict: those writers who have breached the authenticity policy are fired at once.
What should I do if my paper does not satisfy my demands and expectations?
We are interested in establishing long-term working relations with our customers. Thus, we exert all possible efforts to ensure that the customers are satisfied. In case you have a question or a critical remark, you can contact us 24/7 via email, live chat or a message. All amendments in the framework of the revision policy will be made. However, the instructions should not be changed, and the deadline cannot expire more than 48 hours ago. You are entitled to request for a full or partial refund within 2 weeks after the order completion if you provide clear and valid explanations. You will get our response no later than in 4 business days.
